Kikiz Cosmeticz LLC has a processing time of 2-7 business days. This means that your order will be confirmed but it will take 2-7 business days to be shipped and fulfilled. After that please give your order time to arrive. There is huge delays on packages due to Covid-19. If you have concerns regarding your order, please contact Kikiz Cosmeticz LLC via email firstname.lastname@example.org
There is absolutely no returns on products. If your product arrives damaged, please email me with pictures and I will work something out with you. If you have an issue with your order, after 2 weeks of receiving it, I can not exchange nor refund your purchase.
Lost or damaged package:
We do NOT refund or replace lost/damaged packages. After your package has left my hands, I do not have control over it. In the unfortunate event that your package does get lost or arrive damaged, you need to contact the post office for your money back!
Kikiz Cosmeticz LLC